The Kaohsiung City Audit Division conducted an audit and discovered: the Civil Affairs Bureau of the Kaohsiung City Government established two online claim systems separately in 2012 and 2018 to facilitate the acceptance of public claims for mediation handled by district offices; however, instead of making it convenient, the complexity of operation was increased because the two systems were not integrated and the available registration data of which was incomplete. After the division called for improvements, the two systems were integrated, increasing the convenience of services provided for citizens.

The Taoyuan City Audit Division conducted an audit and discovered: the Taoyuan City Government promoted the Taoyuan Sports Card Program and in which it combined designated qualified sports venues to provide discounts for admission tickets and courses registration; however, the Civil Sports Center outsourced by the government did not make an application for being a designated sports venue. After urging for improvements, the center was integrated into designated sports venues, expanding the scope of services and benefiting more citizens.

The New Taipei City Audit Division conducted an audit and discovered: the New Taipei City Government implemented rental subsidy business from 2016 to 2018; however, the number of eligible households that hadn't received subsidies had grown year by year because of the gap between the estimated number of subsidized households and actual demand. After the division called for improvements, the government raised budget and increased the number of subsidized households to assist economically disadvantaged households in alleviating their burden.